Legal centre

Clear operating rules for customers, landlords, commercial clients and managed properties.

These documents explain how Perfect Living handles bookings, scope, pricing, access, cancellations, guarantees, data, complaints and specialist property work.

Customer terms Customer terms

Key documents for this part of the Perfect Living operating model.

Terms & Conditions Cancellation Policy Refund Policy Service Guarantee Complaint Resolution Procedure

Business and property terms Business and property terms

Key documents for this part of the Perfect Living operating model.

Commercial Terms Landlord Terms Property Manager Terms Hotel & Hospitality Terms

Trust policies Trust policies

Key documents for this part of the Perfect Living operating model.

Website and content Website and content

Key documents for this part of the Perfect Living operating model.

Website Disclaimer Editorial Policy Author Policy