Give us accurate property information. We confirm the scope before work starts. Changes are discussed before extra work proceeds.
1. Scope
These Terms apply to US service requests accepted by Perfect Living Services. A website enquiry is a request for review, not an automatic booking. A service becomes confirmed when Perfect Living Services provides written confirmation of the scope, date or service window and applicable price or estimate basis.
2. Estimates and pricing
Prices shown online are guides unless expressly confirmed as fixed. Estimates depend on the information provided, including ZIP Code, property type, condition, measurements, access, timing, photos and requested finish. Hidden conditions, inaccurate measurements or incomplete information may require a revised scope before additional work continues.
3. Customer responsibilities
The customer must provide safe and lawful access, accurate property and contact details, relevant hazards, parking or building instructions, working utilities where required and permission to authorize the work. Pets, alarms, gates, elevators and restricted access must be disclosed before arrival.
4. Service delivery
Perfect Living Services may coordinate service delivery through appropriately qualified service providers. The confirmation identifies the customer-facing scope. Regulated work is accepted only where the required service route and qualifications are available for that location.
5. Changes and additional work
Work outside the confirmed scope is not included automatically. If the condition on site differs materially from the brief, Perfect Living Services may pause the affected work and explain the revised scope, time or price. Additional work requires customer approval before it proceeds.
6. Payment
Payment timing, deposit requirements and accepted methods are stated in the booking or estimate confirmation. Materials, special orders, disposal, parking, permits and third-party access charges are chargeable only where disclosed or subsequently approved.
7. Completion and concerns
Customers should inspect completed work when reasonably possible and report a concern promptly with photos and a clear description. Perfect Living Services will review whether the concern relates to the agreed scope, workmanship, customer-supplied materials, hidden conditions, misuse, normal wear or later third-party work.
8. Cancellations
Cancellation and rescheduling are handled under the US Cancellation & Refund Policy. Charges may apply where labor, travel, access, materials or a service window have already been reserved.
9. Liability
Nothing in these Terms excludes liability that cannot legally be excluded. To the extent permitted by applicable law, Perfect Living Services is not responsible for pre-existing defects, concealed conditions, customer-supplied product failure, unauthorized third-party changes or loss caused by inaccurate customer information.
10. Contact and disputes
Contact info@perfectlivingservices.com first so the service desk can review the booking record, communications and supporting evidence. Applicable governing law and venue may depend on the operating entity, customer location and confirmed service agreement.